Service
The agency that responds to a Rightmove lead first usually wins the viewing. We build AI systems for estate and letting agents that answer every enquiry in minutes, book the viewing, and chase the tenancy admin, including at 8pm on a Friday.
Why this matters
Portal leads arrive around the clock and go stale within hours. Negotiators spend mornings on enquiry triage and afternoons chasing references, while valuations, the work that actually grows the book, get squeezed. Most proptech tools bolt on another inbox instead of removing work.
Result focus
Every portal lead gets answered in minutes, viewings book themselves, and negotiators get their valuations time back.
Our approach
What is included
What we automate
Rightmove, Zoopla, and OnTheMarket leads qualified and booked into diaries within minutes, around the clock. Speed to first response decides who wins the applicant.
Property descriptions drafted only from your verified fact sheet, flagging missing material information instead of inventing it. A negotiator signs off every listing.
Weekly activity reports assembled from portal stats, viewings, and feedback automatically, in your format. No more Friday report marathons.
References, right-to-rent documents, and signatures chased politely and persistently, with everything logged for the file.
Tenant maintenance requests triaged by urgency, routed to the right contractor, and tracked to completion, without a property manager copy-pasting between systems.
Built for the DMCC era
Why agencies are moving now
Applicants expect instant responses, portals reward fast follow-up, and DMCC enforcement has made sloppy listings genuinely expensive. Agencies that automated enquiry handling are winning instructions from rivals who still reply the next morning.
Works with your stack
What a first engagement looks like
The typical shape of a first project for an independent or multi-branch agency. Illustrative; every book is different.
01
Week 1: workshop with the branch or ops manager. We map the enquiry-to-viewing funnel and the lettings admin load, pick one workflow, and fix the price.
02
Weeks 2 to 4: build, integrated with your CRM and portals.
03
Weeks 4 to 8: negotiators review every response and booking while we calibrate tone and rules.
04
Handover: the agency owns the system. Optional support after that.
FAQ
That is the first guardrail we build. Listing and enquiry agents work only from your verified property fact sheet, and when information is missing they flag it rather than fill it in. Under the DMCC material information rules that discipline protects the agency, not just the buyer.
Yes. We integrate with the CRM you already run, including Reapit, Alto, and Street, plus the portals and referencing tools around it. Nobody has to learn a new system.
No, it gives them their day back. Agents handle triage, booking, and chasing; negotiators handle viewings, valuations, and closing. The agencies automating first are the ones freeing negotiators to win more instructions.
Fixed price after a scoping workshop, typically four figures for a first workflow and low five figures for multi-branch builds. Running costs after handover are usually a few hundred pounds a month.
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