Service

AI Consulting & Automation for Accountancy Firms

MTD for Income Tax arrives in April 2026 and multiplies client touchpoints roughly fourfold. We build AI systems for accountancy firms that absorb that workload: onboarding, chasing, deadlines, and routine queries handled by agents, reviewed by your team.

Why this matters

Practices are heading into MTD with the same headcount and four times the submissions. Dext solved receipt capture years ago, but onboarding packs, AML checks, deadline chasing, and the daily flood of routine client questions still land on qualified staff who should be doing advisory work.

Result focus

Quarterly MTD workload lands on agents instead of evenings, and qualified staff get their advisory hours back.

Our approach

  1. 01.Map the practice workflow from onboarding to filing and find where qualified time leaks.
  2. 02.Build agents around your existing stack: Xero, IRIS, Dext, Karbon, never a rip-and-replace.
  3. 03.Calibrate on your letters, your tone, and your engagement terms, with partner review throughout.
  4. 04.Document everything for ICAEW expectations and your AML supervisor.

What is included

  • Client onboarding and AML pack automation
  • Deadline tracking across VAT, CT600s, and confirmation statements
  • Records and invoice chasing in your tone
  • Client query agents answering routine questions 24/7
  • Microsoft Copilot rollout and training for the practice
  • AI readiness audit and MTD workload plan

What we automate

The workflows agents take off your plate

Onboarding and AML

Engagement letters, AML checks, and proposal packs assembled automatically from client documents, flagging gaps instead of stalling for weeks.

Deadline tracking

VAT quarters, CT600s, confirmation statements, and MTD submissions monitored per client, with chasing that starts early enough to matter.

Records and invoice chasing

Clients chased for records and payment in your tone, escalating politely and logging everything. January stops being a hostage situation.

Client query agent

The 40 routine questions every practice answers weekly, answered instantly from your approved guidance, with anything judgement-shaped routed to a person.

Copilot for the practice

You already pay for Microsoft 365. We set Copilot up properly, train the team, and build custom agents where it runs out of road.

Built for ICAEW expectations

  • ICAEW guidance and the updated PCRT are clear that practitioners stay responsible for AI-assisted output, and that identifiable client data stays out of uncontrolled tools. Our builds run on controlled infrastructure with retention you set.
  • Tax figures and thresholds in agent output are verified against current rules before they reach a client, with a named reviewer in the loop.
  • Everything is documented so your AML supervisor and PII insurer get straight answers.

Why practices are moving now

MTD for Income Tax starts in April 2026 for sole traders and landlords over £50,000, with the £30,000 band a year behind. Thomson Reuters puts UK tax and accounting firms using generative AI at 21%, up from 8% a year earlier. The window where automation is an edge rather than table stakes is about one filing season.

Works with your stack

XeroQuickBooksSageFreeAgentDextKarbonIRISCompanies House and HMRC data

What a first engagement looks like

The typical shape of a first project for a practice of 5 to 50 staff. Illustrative; every practice runs differently.

  1. 01

    Week 1: workshop with the partners and practice manager. We map onboarding, chasing, and deadline workflows, pick one, and fix the price.

  2. 02

    Weeks 2 to 4: build against your stack, calibrated on your letters and engagement terms.

  3. 03

    Weeks 4 to 8: partner-reviewed calibration until outputs pass without edits.

  4. 04

    Handover: the practice owns the system and the documentation. Support after that is optional.

FAQ

Should we hire an AI consultant or just buy more software?

If a product solves it, buy the product: Dext for receipts, Karbon for practice management. A consultant earns their fee where workflows cross systems, like onboarding that touches AML checks, engagement letters, and your practice software at once. We say which is which in the first call.

Can this cope with MTD quarterly submissions?

That is the design case. Agents track each client's quarters, chase records ahead of deadlines, and prepare submission-ready data. Your team reviews and files; the chasing and assembly stop being manual.

What about client confidentiality?

Client data stays on controlled, UK-region infrastructure with defined retention, in line with ICAEW guidance and the PCRT. No client-identifiable data goes into public AI tools, ever.

What does it cost?

Fixed price after a scoping workshop, typically four to low five figures for a first build. Running costs after handover are usually a few hundred pounds a month, which most practices offset inside the first busy season.

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